Contact & FAQ

Frequently Asked Questions

Please reach us at info@casapalmeracostarica.com if you cannot find an answer to your question.

1. How many people can the property accommodate?

The house accommodates up to six guests comfortably with three bedrooms, each featuring an ensuite bathroom.

2. Is the property pet-friendly?

Yes! We welcome pets, but please inform us about any pets you plan to bring when booking, as we have guidelines to ensure the comfort of all guests.

3. What amenities are included?

4. Are there any additional fees for pets?

Yes, we do charge a small pet fee to cover additional cleaning. Please check with us at the time of booking for the exact amount.

5. Is there a cleaning fee?

Yes, a one-time cleaning fee is applied to ensure the property is thoroughly cleaned and sanitized for each guest.

6. What are the check-in and check-out times?

Check-in is at 3:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request.

7. Are linens and towels provided?

8. Is smoking allowed on the property?

Smoking is not allowed inside the house. Guests may smoke in designated outdoor areas, but please be mindful of other guests and properly dispose of any waste

9. Is there a grocery store or restaurant nearby?

Yes, there are several grocery stores, restaurants, and cafes within a short drive from the property. We also provide a list of nearby recommendations in our welcome guide.

10. Is there a washer and dryer available?

Yes, a washer and dryer are available for guest use, along with laundry detergent and dryer sheets.

11. How secure is the property?

Imagine a spacious, modern house nestled in a serene, gated community, designed with safety and comfort in mind. The entrance to the community is monitored 24/7 by professional security guards, and only registered guests are allowed entry, ensuring that the residents’ privacy and safety are prioritized. Security cameras are strategically placed throughout the neighborhood, and all entry points are equipped with surveillance, providing a constant watch over the area.